At Texchem, we are firmly committed to protecting the privacy of our customers, and we will not share, sell, or otherwise distribute to anyone, your financial or personal data. It also applies to those who otherwise provide personal information to sample our products and services.

This privacy statement discloses the privacy practices for www.texchem.co.za. If you any have questions or concerns regarding this statement, you should first contact us by email. Under COPPA, Texchem does not, at any time, knowingly collect information from, or market our products or services to, children under the age of 13.

We hold strictly confidential all financial and personal information collected by Texchem. Any information, such as email, billing and shipping addresses, and other contact information - submitted via a purchase form, registration form, download form, newsletter subscription or online application service - remains the sole property of Texchem. We use This information to help us process such items as service provision, payment, and to send registration information to our customers.

Furthermore, we treat any third party personally-identifiable information, submitted on your behalf by an outside party (e.g. in the case of the "email-a-friend" feature, or a gift purchase) with the same care.

If at any time, Texchem wishes to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you via email. It is entirely at your discretion whether or not we may use your information in this different manner. Besides, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website, notifying users of the change. In some cases, when we post the announcement, we will also email those users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

There are also instances when Texchem will use a "cookie" to track website usage. These cookies do not collect personal information and are usually terminated once customers leave the site. Cookies record the time of your visit, the date, the "referring" page that brought you to our website, and the IP address that your ISP has assigned to your computer at the time of your visit. We use this anonymous information to assist us in refining our websites to create a better user experience.

The information gathered for the Texchem User Forum is entirely voluntary. A user needs only enter a name and email address and decides whether or not we may use this information on the website. The information provides a means with which to interact with other forum users. Texchem does not require this information. Any information posted to a non-secure User Forum is considered in the public domain.

When using online "chat" programs to speak with Texchem support associates, we do not broadcast your correspondence in any way. It is a one-on-one interaction, and the screen name is any you choose, and not logged or recorded.

In some areas of the website, Texchem may choose to link to another website. We cannot be held responsible for any of the content on these external sites. We are also not responsible for the privacy policies in place on those sites. We encourage any user to read and understand the privacy policy of any third-party website before making extensive use of that website's content and functionality.

To further protect the privacy of our customers, we restrict access to information by our employees within the company. We only allow select employees with an absolute need to use that information, to serve customers better access to any personal details submitted.

From time to time, Texchem will request more specific information about our customers. We do this in the form of surveys, and this is entirely voluntary. The information gathered in these surveys helps us determine who our customer base is and what their needs are. By compiling this data, we can work to improve customer experiences with the company.

Personal information provided by customers, or those who sample Texchem products or services, is sometimes used to contact individuals regarding new information about our products. Anyone contacted by us with product information can at any time request that we remove them from further updates.

Overall, we at Texchem strive to treat our customers as each one of us would like to be treated. We value our privacy, and we value yours too. It is our goal to make your experience with Texchem a safe and positive one.